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Holiday INN express Published: September 12, 2017
Job Type
Category
Job Posting Expiry Date
2017/10/03

Description

This position will require the employee to work from 16-40 hours per week when hours are available, holiday’s inclusive.

  • The wage for the Assistant Housekeeping Supervisor position is $15.67/hour
  • The wage for the Room Attendant position is $13.58/hour

Please send resume by email to:      nbrash@hiexpresssault.ca on or before October 03rd, 2017

The starting date for this position will be effective mid to late September and the successful candidate must be extremely flexible regarding hours & the potential for last minute call in shifts.

ASSISTANT HOUSEKEEPING SUPERVISOR

POSITION SUMMARY:

Your main responsibility is to assign rooms to be cleaned for the day, direct flow of laundry to storage cupboards and check all rooms to ensure they are cleaned up to Holiday Inn Express standards.  Provide leadership and the necessary support to help entire team maintain maximum performance levels.

HOURS OF OPERATION: Monday to Friday 8:30am-4:30pm

                                            Saturday & Sunday – 9:00am-5:00pm

Alternative hours may be delegated as Management sees fit

 

DUTIES & RESPONSIBLITIES:

  • Communicate with Front Desk every morning for any specific requirements
  • Opening of the Housekeeping Department in the mornings and ensuring the Room Attendants are assigned their rooms
  • Responsible for checking all rooms and common areas to ensure they are cleaned up to the standard
  • Ensuring the Housekeeping department is adequately staffed and properly trained
  • Ensuring room status is up to date
  • Required to assist in cleaning up to 15 guestrooms when necessary
  • Ensure storage is properly managed to make sure an adequate amount of supplies can be ordered
  • Ensure adequate linen supplies in each storage room are maintained
  • Assist in the ordering and receiving of supplies
  • Ensuring that health & safety standards are enforced
  • Control lost and found procedures
  • Reporting all maintenance issues and doing follow up with the repairs in rooms and surrounding areas

Designated break times are as follows

10:45am-11am

12:00pm-12:30pm

 3:00pm-3:15pm

  • All other duties as assigned

 

QUALIFICATIONS & JOB SPECIFICATIONS:

  • Previous experience as a Housekeeper required
  • Must be computer literate and have proven leadership skills
  • Excellent communication and interpersonal skills
  • Strong organizational skills and ability to multitask
  • Able to perform under pressure with time constraints and deadlines
  • Mature and uses tact and diplomacy at all times
  • Available to work any shift (days, weekends, holidays) needs to be flexible with schedule

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  1. Ability to perform duties while standing and/ or walking for the majority of the shift.
  2. Ability to lift weights up to 30 lbs, push and pull heavy equipment such as cleaning carts and equipment.
  3. Ability to stoop, bend, stretch, and lift while performing duties.
  4. Requires regular handling and use of disinfectants, cleaning agents, and chemicals.
  5. Specific vision abilities required by this job include close vision and distance vision.

 

WORKING CONDITIONS:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is moderate.

 

ROOM ATTENDANT

POSITION SUMMARY:

Your overall responsibility is to clean and maintain the guestrooms to the brand standards while ensuring complete guest satisfaction.

HOURS OF OPERATION: Monday to Friday 8:30am-4:30pm

                                              Saturday & Sunday – 9:00am-5:00pm

Alternative hours may be delegated as Management sees fit

 

 

DUTIES & RESPONSIBLITIES:

  • Hotel standard is to clean up to 16 rooms per day which may vary. Rooms to be assigned by Exec. Housekeeper
  • All rooms to be cleaned according to brand standards
  • Checkout Rooms should be cleaned before Stayover rooms whenever possible
  • Strip and make all beds in guest rooms according to company standards
  • Clean all washrooms in guest rooms according to company standards
  • Bathtubs & Shower Caulking to be thoroughly cleaned each day to avoid mould and mildew setting in. Shower curtains checked for mould as well & replaced as needed.
  • Dust all surfaces high and low
  • Properly vacuum complete carpet area in guest rooms and outside of guest room
  • Help laundry as required
  • Double check drawers and cupboards to ensure nothing was left behind by guest
  • Always close drapes, turn off lights and sign check sheets when room is completed
  • Proper stocking and maintaining of your cart at all times
  • Any maintenance problems to be reported to Executive Housekeeper immediately
  • Any room damages to be reported to Executive Housekeeper immediately
  • Report any unusual activity on you assigned floor to Housekeeper or Front Desk immediately
  • Any items left by guest must be turned into Lost and Found immediately
  • Ensure room literature is properly placed in rooms
  • Advise housekeeper of any outstanding DND rooms after 2:00 p.m.
  • Cleaning of public areas
  • Always conscientious of Health and Safety when performing duties
  • Helps co-workers when delegated by Executive Housekeeper or Manager
  • Performs extra duties as need arises and all other duties assigned by Exec or Manager
  • Responsible for issued key & paper at all times
  • The shift is complete when your Executive Housekeeper deems it complete. You must make your Exec Aware that you have completed your rooms for the day and if the Exec see fit, they will allow you to leave before your 8 hours is up.
  • All departmental issues & complaints should be brought to the attention of the proper supervisor and must follow the chain of command.  Executive Housekeeper first, then it can be brought to the attention of the Facilities Manager.
  • Designated break times are as follows 10:45am-11am

         12:00pm-12:30pm

         3:00pm-3:15pm

 

  • Employees shall not leave property during shift without permission from the Executive Housekeeper or the Facilities Manager.
  • Keys to lunchroom will be held by Executive Housekeeper, Laundress and Facilities Manager only. Lunchroom will be unlocked 5 minutes prior to designated break times and end of shift. Key holders will open lunch room on a request only basis after these designated times.
  • Housekeeping carts are to be put away during all breaks and lunch to avoid theft from guests.
  • Room attendants are to adhere to “Daily Focus” given by supervisor in addition to regular daily duties.
  • Bullying and disrespectful behaviour toward fellow staff or supervisors will not be tolerated in any manner.
  • Executive Housekeepers and Facilities Manager will be the only staff with the authority to speak with Room Attendants regarding the quality of work.
  • Room checklists are laminated and attached to each Housekeeping Cart as a reference guide on cleaning tasks
  • Lost and found items in room will be marked in the Lost and Found Book in the Housekeeping Office then remitted to Executive Housekeeper for storage in room 29. Hours of retrieval for guests will be 8am-4pm. Should Facilities Manager or GM be unavailable to store lost and found items, a drop box to the cage will be used after logging the item in the book.

 

QUALIFICATIONS & JOB SPECIFICATIONS:

  • Must be flexible to work any shift
  • Previous cleaning experience an asset
  • Must be polite & courteous
  • Must present neat personal appearance and good personal hygiene
  • Excellent organizational and interpersonal skills
  • Must be able to work as a team or independently
  • Must be reliable

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Ability to perform duties while standing and/ or walking for the majority of the shift.
  • Ability to lift weights up to 30 lbs, push and pull heavy equipment such as cleaning carts and equipment.
  • Ability to stoop, bend, reach, and lift while performing duties.
  • Requires regular handling and use of disinfectants, cleaning agents, and chemicals.
  • Specific vision abilities required by this job include close vision and distance vision.

 

WORKING CONDITIONS:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is moderate.